Bill Pay FAQ
Bill Payment Frequently Asked Questions

1. Can I postdate a single payment?
Yes. Just set the payment date for any date in the future. Single payments are actually setup into two categories: current and future payments, which allow the user to schedule payments in the future or for the current date.

2. Will my memos be printed in the memo section of the check sent to the payee?
No. The memo field is for your personal use and is stored electronically at your financial institution with the record of your transaction. The account number that you entered when you added the payee to your Personal Payee List is printed on the check. This allows the payee to know on which account to apply the payment.

3. On the Payment History page, how much history will be available?
Payment history is kept for 12 months.

4. Can I postdate recurring payments?
If a monthly recurring payment is setup to be paid on the 15th and the current date is November 5th, a payment will be scheduled for the month of November and setup to occur the 15th of every month until the end date is reached. However, if the payment is setup to be paid on the 15th and the current date is November 16th, the first payment will occur on December 15th.

 

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