1.
How do I get into Internet Banking?
Type www.bankoftipton.com
in lowercase letters in the address bar of your browser, click on
the “Bank@Home” button on the website. You must enter
your NetTeller ID and Password, and then click "LOGIN"
to begin banking. If you are having difficulties contact the Internet
Banking Administrator (IBA) at service@bankoftipton.com.
The NetTeller Internet Banking Instruction Booklet is located on
the Online Banking navigation button.
2. What do I do if I forget my NetTeller
ID and password?
Contact the Internet Banking Administrator by sending an email to
service@bankoftipton.com
or by calling (731) 635-1230. Be prepared to give an account number
and your social security number to the IBA for identification purposes.
The IBA will either give you or reset your password.
3. When I try to access Internet banking
all I can see is gibberish.
You may need to upgrade your browser and/or encryption. You can
access the Internet banking page by typing www.bankoftipton.com
in lowercase letters in the address bar of your browser, then clicking
on “Online Banking” and then “Browser Requirements”
on the website for specific instructions on how to fulfill the requirements
for Internet banking.
4. My login to Internet banking is denied.
Contact the Internet Banking Administrator by sending an email to
service@bankoftipton.com
or by calling (731) 635-1230. Be prepared to give an account number
and your social security number to the IBA for identification purposes.
The IBA will either give you or reset your password.
5. What happens if I don’t log out
of Internet Banking?
Internet Banking has a 10-minute time out feature, so if the system
is not used for 10 minutes, you will be automatically disconnected
and will need to log back in to continue using the system.
6. How late in the evening can I make
transfers using Internet Banking?
Although funds can be transferred any time day or night, Bank of
Tipton’s Funds Availability Policy applies. Any transactions
conducted before 5:00 p.m. Monday through Friday will be available
on the next business day.
7. What does the status column of the Wire Transfer List indicate?
Pending - wires have been set-up but not transmitted.
Completed - wires have been successfully transmitted. It
does not ensure the wire has been processed.
8. When are wire transfers processed?
You can submit wires until 1:30 PM Monday through Friday. Wires submitted after 1:30 PM will not be processed until the following business day.
9. How can you guarantee the security of my banking information?
We use the most advanced security systems available to protect your information. A few of these are listed below:
- Your banking information never travels the Internet without
encryption protection.
- Login sessions have a time-out limit and after the limit is
reached you are required to login again.
- PIN guessing is recognized and reported.
We are constantly developing and implementing security enhancements to ensure the integrity of our Internet Banking system. Please contact us if you have any questions.
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